GENERAL TERMS AND CONDITIONS FOR USE OF THE WEBSITE WWW.FUNDRAISING.BG
Attention! All purchases made through the website www.fundraising.bg are subject to the General Terms and Conditions, and by using this website, you agree to and accept them. If you do not agree with the terms and conditions, please do not use the website.
By accepting these General Terms and Conditions, you also accept the delivery terms, the Privacy and Personal Data Protection Policy, the Cookie Policy, and any other documents cited or referred to in these General Terms and Conditions.
I. SUBJECT
Art. 1. These General Terms and Conditions are intended to regulate the relations between BCNP Training EOOD, UIC 203127407, hereinafter referred to as the PROVIDER, and the customers, hereinafter referred to as the USERS, of the online store www.fundraising. bg, hereinafter referred to as the “ONLINE STORE.”
II. SUPPLIER INFORMATION
Art. 2. Information in accordance with the Electronic Commerce Act and the Consumer Protection Act:
1. Name of the Supplier: BCNL Training EOOD
2. Head office and management address: Sofia, Hristo Belchev Street No. 3, floor 2
3. Address for business activities: Sofia, Hristo Belchev Street No. 3, floor 2
4. Contact details: tel.: 0888 519 991, info@bcnl.org
5. Entry in public registers: Registry Agency of the Republic of Bulgaria, Commercial Register, UIC 203127407
6. Supervisory authorities:
6.1. Commission for Personal Data Protection – address: Sofia, Prof. Tsvetan Lazarov Blvd. No. 2, tel.: 02/91-53-519, e-mail: kzld@cpdp.bg, website: www.cpdp.bg
6.2. Commission for Consumer Protection – address: Sofia, 1 Vrabcha St., tel.: 02/933 0565, hotline: 0700 111 22, website: www.kzp.bg
III. CHARACTERISTICS OF THE ONLINE STORE
Art. 3. The online store is accessible at the Internet address www.fundraising.bg, through which users have the opportunity to conclude contracts for the sale and delivery of services offered by the ONLINE STORE, including the following:
1. To register for access to events announced in the ONLINE STORE;
2. To make electronic statements in connection with the conclusion or performance of contracts with the ONLINE STORE through the interface of the ONLINE STORE website, accessible on the Internet;
3. To conclude contracts for the sale and delivery of services offered by the ONLINE STORE;
4. To make any payments in connection with the contracts concluded with the ONLINE STORE, in accordance with the payment methods supported by the ONLINE STORE.
5. To receive information about new events offered by the ONLINE STORE;
6. To be notified of their legal rights, primarily through the interface of the ONLINE STORE’s website;
7. To exercise their right to withdraw from a distance contract for services offered by the Provider, to which the right of withdrawal applies.
IV. SERVICE PROVISION
Art. 4. (1) The website of the online store www.fundraising.bg provides information about services related to events dedicated to fundraising for civic causes.
(2) Each service presented on the website is accompanied by a price and basic characteristics.
(3) The Provider has the right to make changes to the published services and prices at any time and without notice. Some of the information published on the website may refer to services that are not currently offered or available.
Art. 5. The Provider shall grant access to the service and guarantee the rights of Users in accordance with the law, within the limits of good faith, accepted practice, consumer or commercial law criteria and conditions. The Provider shall not be liable for technical errors in the provision of access to the services.
Art. 6. (1) Users shall conclude a contract for the sale and purchase of the services offered by the ONLINE STORE through the Provider’s interface, accessible on its website.
(2) Based on the contract for buying and selling services signed with the Users, the Provider is required to deliver and transfer ownership of the tickets for access to the event to the User through the interfaces they specify.
(3) Users shall pay the Provider the price for the service in accordance with the terms and conditions specified on the ONLINE STORE website and in these General Terms and Conditions.
(4) The Provider shall grant access to the services requested by the Users within the terms and conditions specified by the Provider on the page of the ONLINE STORE and in accordance with these General Terms and Conditions.
Art. 7. (1) The User and the Provider agree that all statements between them in connection with the conclusion and performance of the purchase agreement may be made electronically and through electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Art. 11 of the Electronic Commerce Act.
(2) It is assumed that electronic statements made by Users on the website have been made by the persons specified in the data provided by the User during registration, if the User has entered the appropriate username and password.
V. RIGHTS AND OBLIGATIONS OF THE PARTIES
Art. 8. (1) Users are not allowed to generate excessive traffic on the website.
(2) Users are not allowed to deactivate or disrupt the functionality of the website and carry out malicious attacks. The type and specifics of the possibilities for using the website may be changed at the discretion of the Provider, including the content of the website and the content of these General Terms and Conditions.
(3) Users are not allowed to create links to the ONLINE STORE page or to a page on the Internet that is not their property.
(4) Placing our page in a “frame” on another page or creating a link to a section of our Page other than the home page is only permitted with the express written consent of the ONLINE STORE www.fundraising.bg.
(5) All users are granted the right to use the services of the website only for personal/non-commercial purposes in compliance with applicable law and the requirements set forth in these General Terms and Conditions.
(6) Access to the website may be temporarily suspended or restricted for the purpose of website maintenance or the introduction of new services. Due to the nature of the Internet, unlimited uninterrupted access cannot be guaranteed.
(7) The ONLINE STORE www.fundraising.bg reserves the right to withdraw its consent to links to our website without prior notice, as well as the right to remove a link from its website at any time.
(8) The Provider may suspend or terminate the ability to use the website at any time, for any reason or no reason, and may block access to its website in case of, but not only:
(a) violation of these General Terms and Conditions;
(b) when it is unable to verify or identify the information provided to it;
(c) when it considers that certain actions by users may result in financial losses or legal liability for the parties.
(9) The Provider may provide the collected statistical information on website traffic to advertisers/advertising agencies that keep statistics on clicks and other actions of users on their advertising banners and links, prepare internal statistics, as well as for direct marketing purposes.
(10) The Provider has the right to install “cookies” on a user’s computer – small text files that are stored by the website via the Internet server on the user’s hard drive and enable the restoration of user information by identifying the user and tracking their actions. Cookies are used to optimize and ensure full and high-quality use of the website’s features.
(11) Sending information about changes to the General Terms and Conditions of Use of the website is not considered direct marketing.
VI. USE OF THE ONLINE STORE
Art. 9. (1) In order to use the ONLINE STORE to conclude contracts for the sale and purchase of services, the User must enter the necessary data in cases where the online store requires registration.
(2) By filling in their data and clicking on the button to confirm the registration, the User declares that they are familiar with these General Terms and Conditions, agree with their content, and undertake to comply with them unconditionally.
(3) The Provider shall confirm the registration made by the User by sending a letter/e-mail to the e-mail address specified by the User, to which information for activating the password for confirmation of registration shall also be sent. The User confirms the registration and the conclusion of the contract by clicking on the link for password activation in the letter sent by the Provider to notify the User of the registration. After entering the password, the User’s registration is confirmed and a contract is concluded between the User and the Provider.
(5) When registering, the User shall provide accurate and up-to-date information. In case of any changes, the User shall promptly update the information provided in their registration.
(6) These General Terms and Conditions may be accepted by Users even without registering for a specific event by means of an explicit declaration of intent, including through the website of the ONLINE STORE.
VII. TECHNICAL STEPS FOR CONCLUDING A PURCHASE AGREEMENT
Art. 10. (1) Users shall use the interface on the Provider’s website to conclude contracts for the sale and purchase of the services offered by the Provider in the ONLINE STORE.
(2) The contract shall be concluded in Bulgarian.
(3) The contract between the Provider and the User shall represent these General Terms and Conditions, available on the website of the ONLINE STORE.
(4) The party to the contract with the Provider shall be the User according to the data provided during the registration of the User.
(5) The Provider shall include in the interface of its website technical means for identifying and correcting errors in the entry of information before the declaration of conclusion of the contract is made.
(6) This contract shall be considered concluded from the moment of registration of the User with the Provider or acceptance of the General Terms and Conditions in another explicit manner, including through a statement on the Provider’s website. The contract for the purchase and sale of services shall be considered concluded from the moment of its declaration by the User through the Provider’s interface.
(7) For the conclusion of this contract and for the conclusion of the contract for the purchase and sale of services, the Provider shall explicitly notify the User in an appropriate manner via e-mail address or other electronic methods.
(8) The declaration of conclusion of the contract and the confirmation of its receipt shall be considered received when their addressees have access to them.
(9) The Provider shall grant access to the services at the address specified by the Users and shall not be liable if the data provided by the Users is incorrect or misleading.
Art. 11. (1) The Users shall conclude the contract of purchase and sale with the Provider according to the following procedure:
- Registration via the registration form of the ONLINE STORE and provision of the necessary data;
- Select one or more of the services offered by the ONLINE STORE and add them to the list of services to be purchased;
- Confirm the order.
(2) The Provider shall grant access to the services requested by the Users within the terms and conditions specified by the Provider on the ONLINE STORE website and in accordance with these General Terms and Conditions.
VIII. SPECIAL OBLIGATIONS OF THE PROVIDER. USER PROTECTION
Art. 12. The rules of this Section VI of these General Terms and Conditions shall apply to Users who, according to the information provided upon registration and conclusion of the sales contract, can be concluded that they are users within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 2011/83/EC of the European Parliament and of the Council of October 25, 2011.
Art. 13. (1) The main characteristics of the services offered by the Provider are specified in the profile of each service on the website of the ONLINE STORE.
(2) The price of the services, including all taxes, is determined by the Provider in the profile of each service on the website of the ONLINE STORE.
(3) Before concluding the contract, the Provider shall indicate the total value of the order for all services contained therein.
(4) The method of payment, provision of access, and performance of the contract are specified in these General Terms and Conditions, as well as in the information provided to the User on the Provider’s website.
(5) The information provided to Users under this article shall be relevant at the time of its display on the Provider’s website prior to the conclusion of the sales contract.
(6) The Provider shall specify the conditions for providing access to the services on its website.
(7) Users agree that all information required by the Consumer Protection Act may be provided through the interface of the ONLINE STORE platform or by email.
Art. 14. (1) The Provider shall grant the User access to the service after verifying that the requirements for providing information to the User under the Consumer Protection Act have been met and within the period specified in the contract.
(2) The User and the Provider agree that the requirements under paragraph 1 shall be met if the verification is carried out by a person who, according to the circumstances, can be expected to pass on the information to the user who is a party to the contract.
IX. PROTECTION OF PERSONAL DATA
Art. 15. (1) The Provider shall take measures to protect the personal data of the User in accordance with the Personal Data Protection Act.
(2) For security reasons, the Provider shall send the data only to the e-mail address given by the User at the time of registration.
(3) The Provider accepts and publishes on its website a Privacy and Personal Data Protection Policy.
(4) Users agree that the Provider has the right to process their personal data necessary for the execution of orders in the ONLINE STORE and the performance of the contract, as well as for direct marketing purposes.
Art. 16. At any time, the Provider has the right to request the User to identify themselves and verify the accuracy of any of the circumstances and personal data provided during registration.
X. AMENDMENTS AND ACCESS TO THE GENERAL TERMS AND CONDITIONS
Art. 17. (1) These General Terms and Conditions shall enter into force on 30.04.2025 and may be amended by the Provider.
(2) The changes shall be published at the address and on the website of the ONLINE STORE together with all additions and amendments thereto and shall be available to all Users.
XІ. TERMINATION
Art. 18. These General Terms and Conditions and the contract between the User and the Provider shall be terminated in the following cases:
- By mutual written agreement of the parties;
- Unilaterally, with notice from either party, in the event of failure to fulfill the obligations of the other party;
- In case of objective impossibility of either party to the contract to perform its obligations.
XII. ADDITIONAL TERMS AND CONDITIONS
Art. 19. The possible invalidity of any of the provisions of these General Terms and Conditions shall not lead to the invalidity of the entire contract.
Art. 20. For any issues not covered by these General Terms and Conditions related to their performance and interpretation, the laws of the Republic of Bulgaria shall apply.
Art. 21. All disputes between the parties under these General Terms and Conditions shall be settled by the competent court or the Commission for Consumer Protection.